Dr. Ali Hasanain is an Associate Professor and the Head of the Economics Department at the Lahore University of Management Sciences (LUMS). His research focuses primarily on how public service delivery can be improved through reform initiatives, particularly through technological progress and improvements in the media. He also studies how information and communication technologies (ICT) can improve market functioning. Hasanain’s research has been featured in The Guardian, Economist, Huffington Post, various World Bank blogs, VoxEU, VoxDev, Herald, Friday Times, Dawn, and other media outlet. He previously served as the Director at LUMS for the World Bank Pakistan At One Hundred Initiative. From 2014 to 2016, he was a Global Leaders Fellow at Oxford and Princeton universities.