Information and innovation in the public sector

Faced with limited resources and many pressing demands, bureaucrats make difficult policy choices. Incentives and better access to quality information could transform decision making and help support innovations that lead to growth.

Through its civil service, a capable state raises revenues and provides key public goods and services, using these capabilities to foster economic growth and enhance welfare. To make better-informed decisions, the use of information is evidently crucial. This brief seeks to understand the defining characteristics of information use in the public sector and considers potential policy options for navigating the constraints associated with that information use.

In this brief we present the defining characteristics of information use in the public sector and potential policy options for navigating the constraints associated with that information use. We look at recent research that focuses on: (i) how can we ensure better quality information is provided to public sector agents, and, (ii) how can we incentivise good use of this information?