Enhancing initial adoption of digital records and best practices among small firms: Evidence from Nigeria

Policy brief Sustainable Growth, Firms and Trade

This policy brief summarises the findings of a pilot study exploring how the introduction of digital record-keeping methods, combined with personalised support, can enhance the adoption of digital records and financial best practices among small firms in Nigeria.

  • This policy brief summarises the findings of a pilot study exploring how the introduction of digital record-keeping methods, combined with personalised support, can enhance the adoption of digital records and financial best practices among small firms in Nigeria.
  • Providing small firms with additional micro-consulting alongside digital technology for record-keeping improves the probability that they will take steps to use it for the first time by 95%, compared to providing them only with basic information on the benefits.
  • The adoption of digital record-keeping methods by small firms results in a more precise recall of their profits.
  • The brief highlights the policy conditions necessary to improve the initial adoption of record-keeping apps and improve financial best practices among informal and small firms.