Day 3: Research session – State (Civil service reform)
Improving accountability and performance for better public service delivery
Presenting the latest research on the delivery of public services.
Chair: Nava Ashraf (Lead Academic, IGC Zambia; LSE)
- Michael Callen (Harvard University)
- Martín Antonio Rossi (Universidad de San Andrés)
- Adnan Khan (IGC Research and Policy Director; LSE)